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A major feature of 20/20 Insight GOLD is the Survey Library, which contains over 1,100 survey items in more than 140 categories. These may be used "as is" or customized to fit the requirements of your organization. You can also add your own surveys to the library.
INDIVIDUAL FEEDBACK SURVEY AREAS
Personal Leadership
Leading by Example, Team Cooperation, Effective Meetings, Innovative Problem Solving, Feedback, Listening, Dialogue, Resolving Conflict
Team Leadership
Teambuilding, Encouraging Innovation, Decision Making, Planning, Delegating, Observing, Performance Coaching, Performance Management
Executive Leadership
Developing Executive Skills, Gathering Corporate Intelligence, Strategic Planning, Communicating Vision and Direction, Focusing on Customers, Championing Innovation, Promoting Ethics, Communicating Effectively, Building Relationships, Promoting Internal Communication, Decision Making, Leading Change, Directing and Inspiring Action, Supporting Quality, Developing Leadership, Deploying Organization Assets, Supporting the Community
Collaborative Consulting
Business Needs, Contract Agreement, Fact Finding, Interpersonal Skills, Professional and Technical Expertise, Recommending Alternatives, Leading Change, Project Evaluation
Instructor
Analyzing Training Needs, Developing Training, Delivering Training, Evaluating Training, Technical Mastery, Training and Development Services
Sales Management
Coaching, Delegation, Profit Mentality, Initiative, Answering Objections, Customer Relations, Account Penetration, Practical Intelligence, Analytic Ability, Teamwork, Political Acumen, Visioning, Communicating
Salesperson Skills
Sales Planning, Sales Administration, Building Customer Relationships, Determining Customer Needs, Creating Customer Solutions, Presenting Customer Solutions, Facilitating Sales Agreement, Managing Sales Accounts, Building Internal Company Relationships, Increasing Sales Effectiveness
Administrative Staff
Appointment Coordination, Manager Support, Managing Office Technology, Meeting Preparation and Coordination, Office Communication, Office Organization, Problem Solving, Professional Behavior, Professional Development, Supporting Multiple Managers, Task and Project Management, Time Management
TEAM AND ORGANIZATION SURVEY AREAS
Readiness for 360
Feedback Climate, Awareness and Acceptance, Feedback Practices, Development Practices
Organizational Climate
Customer Focus and Commitment; Vision, Mission and Goals; Leadership; Management Support; Planning and Scheduling; Performance Management; Work Processes and Procedures; Quality Systems; Information Systems; Rewards and Recognition; Training and Development; Interdepartment Relations; Communication; Meetings; Problem Solving; Employee Involvement; Team Management; Diversity; Change Management; Job Satisfaction
Team Development
Team Technical Competence, Team Interaction, Team Unity, Team Creativity, Team Planning, Team Empowerment, Team Motivation, External Team Relationships
Team Effectiveness
Communication, Conflict, Decision Making, Environment, Feedback, Mission/Vision, Performance, Teamwork, Time
Project Team
Objectives, Membership, Plans and Schedules, Meetings, Member Relations, Leader Effectiveness, Facilitator Effectiveness, Stakeholder Relations, Resource Management, Results
Customer Satisfaction
Customer Focus and Commitment, Trust and Ethical Dealings, Delivery Performance, Product Quality, Pricing and Payments, Sales Representative Capability, Service Quality and Reliability, Service Accessibility and Responsiveness, Technical Support, Courtesy and Communication
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